top of page
Screenshot 2025-02-13 at 11.26_edited.jpg
Screenshot 2025-02-13 at 11.26_edited.jpg

Too many no-shows.

too much turnover. and you're the one holding it together.

If your practice is losing money to gaps in staffing, scheduling, and patient follow through - you're not alone. The problem isn't your staff. It's the missing systems. Let's fix that.

SCHEDULE YOUR HEALTHCARE PRACTICE

Screenshot 2025-02-13 at 11.26_edited.jpg

THE REAL problems you're facing

Running a healthcare practice today is more demanding than ever. 

You're juggling:

Missed or canceled appointments

​

Managers who were promoted but not prepared to lead

Inconsistent staff performance

​

Negative patient feedback

​

​

Constant turnover and retraining

​

Systems that depend too much on your involvement

​

This isn't a people problem. It's a structural problem.

What i do

You don't need more people. You need better systems.

I'm Cherice Robinson. I help private practices, med spas, and outpatient clinics reduce chaos, retain staff, and recover revenue by building simple, clear operational systems that work without constant oversight.

I bring:

  • Over 15 years of operational experience inside clinics and healthcare systems

  • A practical, people-first approach to solving problems

  • Systems that are clear, repeatable, and tailored to your practice

IMG_8853_edited_edited.png
Medical Form

What changes when you have structure

When your staff knows what's expected and your systems support your goals:

Turnover slows down​

Patient satisfaction goes up

You stop repeating the same instructions

Your managers lead with confidence

You get time and peace of mind back

This is what foundation systems make possible.

Screenshot 2025-02-13 at 11_edited.jpg

Start Here

The HEALTHCARE Practice Operations Assessment

One-Time Operational Review

This includes:

Two observation visits

​

​

Patient experience review (based on scheduling and feedback systems)

Review of job descriptions, SOPs, and onboarding tools (if any exist)​

A written summary with priorities and recommendations

Evaluation of staff interactions and front-desk workflows​

Operational Overhaul

Full HEALTHCARE OPTIMIZATION

For practices ready to build stronger foundations, I offer a structured consulting engagement that includes:

Systems audit and performance gap analysis

​

Manager training for feedback, leadership, and accountability

Custom job descriptions and role clarity tools 

​

Culture alignment and feedback tools

​

Structured onboarding plan with checklists and/or training videos

Engagements typically last 6-8 weeks. 

Free Resource

The 5 documents every clinic needs to stop staff turnover

Download this guide to learn:

  • Which documents matter most to team stability

  • How missing structure contributes to burnout and churn

  • How to start fixing operational chaos today

Doctor and Patient
Receptionist
Medical Consultation

Why Work With Me

I've spent years managing operations inside real clinics. I've sseen where things break; how patients fall through the cracks, and how good staff burn out when systems fail them.

​

Now I help practices build the structure that supports everyone - from front desk to provider.

​

If you want a practice that runs without micromanagement and confusion, we should talk.

Screenshot 2025-02-13 at 11.26_edited.jpg

Stop patching problems

Let's fix the foundation.

SCHEDULE YOUR HEALTHCARE PRACTICE

bottom of page